FAQs

WHY SHOULD I PROVIDE MY REAL EMAIL AND PHONE NUMBER WHEN I ORDER? I DON’T WANT SPAM.

Your information stays privately with us and we wouldn’t ever want to spam you. It’s important to have a way for our customer service team to contact you about your order so nothing surprising happens! Inaccurate credit card information is a finger’s slip away and occasionally your selection is so stellar that it’s on backorder. We also want to make sure you get our email confirmation as a record of the order. Working with customers makes us happy; we just need a way to keep the lines of communication open.

WHEN WILL MY BACKORDER ITEM GET SHIPPED?

As soon as we get the item back in our warehouse, you will get an email letting you know your item was shipped. All backorder items are shipped UPS ground shipping, free of charge.

Can I change or amend my order once it has been placed?

We generally process and prepare your order for dispatch immediately, so you may not be able to make any amendments or cancel your order as it could have already been dispatched. In this instance, you would have to return your order once you’ve received it, in accordance with our Returns Policy.

Great Customer Service

Johan was very helpful. The burner didnâ€™t fit just right. He cheerfully helped me out. Our shrimp boil was a huge success

Good size pot and great utensils

The pot was great for a Seafood Boil and the extra utensils to lift things out made it much easierand there wasnâ€™t a stop timer for the flame so you didnâ€™t have to keep resetting it

Gifts

I purchased three of these for Christmas. I also have three sons. They all love outdoor cooking. Great gift for them!!

Good Qaulity

Great price and good quality. Comes with a bunch of accessories

Put dat on a cracka dude

Works as it should. Would not consider this heavy duty but should last a while if taken care of. I have used it half a dozen times and it works for me

Impressive

Wow, not cheap materials, super sturdy, easy to put together and best of all made an amazing seafood boil!

I love fried turkey

I'm don't particularly care for baked turkey but fried turkey is the best. This frier did a great job and I would recommend it to anyone who likes fried turkey.

Works great - awesome customer service

I love this thing - especially camping and making beer battered fried fish. So, I was trying to clean the burner and broke the cast iron diffuser. Called the manufacturer about 6 days after the warranty ended and they sent me a new part free. Trust these guys.

Practical sturdy workspace

The size of this steel table was perfect for my needs, I got two. Previous experience assembling furniture that comes in a box can vary according to the outcome of the experiences. It can be very frustrating when directions are missing or non-existent. The latter in this case but being armed with the right tools can make all the difference in ease of assembly. A second pair of helping hands can be invaluable, but working solo can be made easier. Laying the top flat on a bench allows free access to screw holes. A rubber hammer is a must for assembling most furniture. The legs of this table needed to be attached first, it took two good whacks with the dum-dum hammer, but they went in smoothly lined up with the screw holes and placement was easy. The second item that helps with remaining shelves is something to peg into the holes where the screws will be placed. Hold the shelf in place and slide the pegs through the shelf hole lined up with the chosen leg hole. This is a very short-term aid so use whatever is most accessible at hand. I used 8-penny nails with the first table, I used old small Allen wrenches for the second, but toothpicks, matchsticks, kabob sticks, or whatever you might have nearby will handy temporary pegs. The nail heads that I used kept the shelf very loosely but in place until I got the first screw started then did the opposite corner. The small Allen wrenches did better. And as advised in other reviews, don't ever completely tighten screws but do get them at least 75% set so that the shelves line up well until assembly is complete and final tightening of all screws can be done. I did have more trouble with the middle shelf (put in first) on the second table, I had to loosen the screws on the top shelf to get the first screw/washer into the first hole. Be sure to do a final tightening, you might have a wobbly table if only one screw is loose.