Privacy policy
Last Updated: February 12, 2024.
Welcome to bioexcelusa.com. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information. We are dedicated to safeguarding your privacy and handling your data in an open and transparent manner.
1. Information Collection
Personal Information: When you visit our website, sign up for our services, or interact with our content, we may collect personal information such as your name, email address, phone number, and other relevant details.
Automatic Data Collection: We also gather certain information automatically when you visit our website. This includes your IP address, browser type, operating system, and information about your website usage through cookies or similar technologies.
2. Use of Information
General Use: The collected information is used to enhance your website experience, manage our services, respond to inquiries, process transactions, and improve our content.
Promotional Messages: If you provide explicit consent at the time of data collection, we may use your contact details to send you promotional messages related to our products and services.
Consent and Control: We only send promotional messages if you have opted in for them. You have full control over your communication preferences and can opt out of promotional messages at any time.
3. SMS Marketing and Explicit Consent
Consent Requirement: Before sending any promotional SMS messages, we require your explicit and informed consent. This consent is obtained at the point of data collection, where you will be clearly informed about the types of messages you may receive.
Opting Out: You have the right to withdraw your consent and opt out of receiving promotional SMS messages at any time. Instructions for opting out will be included in each SMS message we send.
4. Data Security
Protective Measures: We employ various security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Data Integrity: We strive to maintain the accuracy and integrity of your personal information and encourage you to contact us to update or correct your information as necessary.
5. Third-Party Links and Services
External Sites: Our website may contain links to third-party sites or services, such as RingCentral. We do not control these external sites and are not responsible for their privacy practices.
Partner Disclosures: We may share your information with trusted partners who assist in operating our website and conducting our business, under strict confidentiality agreements.
6. Compliance with Legal Requirements
Lawful Processing: We process your data in compliance with applicable privacy laws, including the GDPR and CCPA, and take steps to ensure our partners adhere to similar standards.
Regulatory Compliance: Our SMS marketing practices are specifically designed to comply with laws like the Telephone Consumer Protection Act (TCPA) and other relevant regulations.
7. User Rights
Access and Control: You have the right to access, correct, delete, or transfer your data. We provide mechanisms for you to manage your personal information effectively.
Privacy Inquiries: If you have any questions or concerns about your privacy rights, please contact us.
8. Changes to Our Privacy Policy
Updates: We may update this policy periodically to reflect changes in our practices or relevant laws. Any significant changes will be communicated through our website.
9. Contact Us
Feedback and Support: For questions, comments, or requests regarding this privacy policy or our data practices, please contact us at: support@bioexcelusa.com